TOUCH IT ONCE — the three doors Every text, call, and scrap of paper gets ONE decision the first time you pick it up. Pick one, then move on: ▸ DO IT — under 2 minutes? Knock it out now. It's gone. ▸ MOVE IT — someone else's? Hand it off with ONE name on it + what you need back + by when. Off your plate. ▸ DATE IT — yours, real work? A day AND a time. Not "this week." NO fourth door. "Think about it later" = picking it up again = dreading it twice for nothing. Torn? Lean to DO IT.