FOLLOW-UP — SIX TOUCHES, THEN STOP Estimate sent [date]. Price holds until [date]. Who follows up: THE PERSON WHO INSPECTED IT. 1. Call day 1 [ ] 2. Text day 3 [ ] 3. Email day 5 [ ] 4. Call day 7 [ ] 5. Text day 9 [ ] 6. Email day 11 [ ] They only answer one channel? Use that one. They asked for time? Wait. Six is the ceiling, not the quota. THE EASY OUT — say it by touch 4 or 5: "If you've gone another direction, no problem at all, just let me know so I quit bothering you. If you're still interested, say the word and we'll get you scheduled." AFTER SIX: stop. Move them to the unsold list. THE UNSOLD LIST — work it twice a year, spring and fall Under ~6 months old ....... re-quote at today's prices Over ~6 months old ........ re-inspect before you quote