THE FIRST HOUR — what you do when a man gets hurt CARRIER CLAIM LINE: _________________________________________ OUR AGENT (cell): ___________________________________________ REPORT A SERIOUS ONE TO: ____________________________________ Hurt man: ______________ Date: ________ Time hurt: ________ Job / address: ______________________________________________ 1. THE MAN FIRST. Call 911 if there is any doubt at all. One person stays with him. Nobody says a word about cost. 2. STOP THE JOB. Clear that area. Nothing gets cleaned up yet. 3. CALLS IN ORDER: foreman -> office -> owner -> his family. 4. PHOTOS BEFORE CLEANUP. Wide, then close: the ground, the ladder, the anchor, the harness, the deck, the tools. 5. WHO SAW IT: ______________________________________________ ____________________________________________________________ 6. WHAT HAPPENED, in his words and theirs. Written down TODAY. 7. OSHA CLOCK. A death, an in-patient hospitalization, an amputation, or a lost eye must be reported, and the deadlines are not the same. Read the OSHA card. Do not guess. 8. CLAIM OPENED SAME DAY. Carrier: ____________ Phone: __________ Claim #: ________ 9. TELL THE CREW yourself, before the phones do. 10. LIGHT DUTY: ask the doctor what he CAN do. Offer it in writing, and keep a copy.