INSURANCE JOB — SETTLE THIS FIRST

ASK AT THE FIRST CALL
  "Is anyone filing a claim on this?"
  A job that becomes a claim after it's built is a job
  you're financing for free.

THE FORK
  [ ] NO CONTINGENCY — normal customer. Our estimate,
      our deposit, our payment terms. Their claim is
      their business.
  [ ] CONTINGENCY SIGNED — we work the claim with them.
      One page, written by OUR attorney.
      No extra charge beyond the claim except upgrades.
      The job is ours if the claim funds it.

THE ORDER OF OPERATIONS
  1. Inspect and document everything, same as any job
  2. Wait for THEIR estimate. Don't send ours first.
  3. Line by line: quantities, measurements, what's missing
  4. Supplement BEFORE any work, with code or manufacturer
     spec attached to every item
  5. Settle, or walk and hand them a public adjuster

NEVER
  [ ] Waive or discount the deductible
  [ ] Pad the price by the deductible
  [ ] Start work and supplement afterward
  [ ] Wait on a carrier you have no agreement with

Who in our shop owns claims: ________________