STORM WEEK

TRIAGE ORDER — decide it now, not that morning
  1. Active leak, new customer
  2. Warranty leak, existing customer
  3. Estimates on storm damage
  4. Paid maintenance, no active leak
  5. Everything already on the board

STOPS PER MAN PER DAY: ______  (hard cap)
  A stop you booked and didn't make costs more than the
  stop you never booked.

EVERY CUSTOMER HEARS WHERE THEY STAND — including bumps.

"YOU'VE BEEN MOVED" — say it same day
  "We had a storm come through and we've got active leaks
   we have to get to first. You're on for [day]. I'll call
   you [when] either way. It's construction, outside, and
   weather permitting — but you'll hear from me."

BEFORE THE SEASON
  [ ] Hail / wind / leak ads written and live
  [ ] Who turns spend up, and how far
  [ ] Business profile post ready
  [ ] Supplier called: what can we get, how fast
  [ ] Who answers the phone when it triples