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Roofer MBA

Argue It Out First — Then the Call Stands

On the list of fires: “argue it out, then the call stands

Module 5 · Meetings & Decisions · Play 4 of 8

In a hurry? ↓ Do this this week

The problem in one breath

You and your foreman go back and forth on how to flash the valley. You make the call. He climbs up and does it his own way anyway. Now the decision's on you, but the job's gone sideways — and you didn't find out until the callback.

Why it happens

Nobody ever drew the line between disagreeing with a call and dragging your feet on it. A man figures that because he didn't like the decision, he's not really on the hook to run it your way. So he loses the argument in the yard and keeps arguing on the roof — with his hands, where you can't see it. It's not that he's a bad hand. It's that he never learned there's a right way and a wrong way to lose an argument.

The play

Everybody gets a real say — and then the call stands.

  1. Fight for your way before the call, out loud. The time to make your case is in the yard, before the decision, when it can still change the answer. You want your foreman pushing back hard there — a man who never argues isn't thinking. Hear him all the way out.
  2. Once the call's made, it's everybody's call to back. Not "the boss's call I'll put up with." He runs it like it was his own idea — even the part he argued against five minutes ago. That's the deal.
  3. Teach the three honest answers, said to your face. Not muttered in the parking lot — said out loud, so you know where each man stands:
    • "I'm in."
    • "I don't agree, but I'll run it your way."
    • "I can't do this one, and here's why." — the real deal-breaker, the rare one, said straight. All three are fine. The middle one is the whole point: a man can disagree and still commit.
  4. The one answer that's not allowed is the silent one. The nod in the yard and the foot-drag on the roof — the slow, half-done version of a job he didn't like. That's the poison. Not the disagreement — the quiet.
  5. When you catch the silent version, name it right there. "You had your say, and I heard it. The call's made. Now I need it run right, not slow-walked." Let it slide once and the next call gets the same treatment from the whole crew.

Do this this week

Next call your crew pushes back on, run it out loud: hear every man's case all the way through, make the call, then go around and ask each one straight — "you in, or have you got a real reason you can't?" Get the honest answer before anybody sets a ladder.

The tool

No spreadsheet — the three answers are the tool. Say them out loud enough times that the crew knows them cold:

  ONCE THE CALL'S MADE, PICK ONE — OUT LOUD

    "I'm in."
    "I don't agree, but I'll run it your way."
    "I can't do this one — here's why."   (rare, real, said straight)

  Not allowed:  the silent nod + the slow, sloppy roof.

If your crew is 1099

You can hold a W2 crew to this — say your piece, then back the call — because you direct how they do the work. A sub is different. A subcontractor who won't run the job your way isn't being insubordinate; he's telling you the method is outside what he agreed to do, and that's a scope-and-contract conversation, not a "you had your say" one. Spell the method out in the agreement up front. If it's not in there, you don't get to hand it down as a decision he has to commit to — you negotiate it as a change to the work.

The one thing

Do this this week

Next call your crew pushes back on, run it out loud: hear every man's case all the way through, make the call, then go around and ask each one straight — "you in, or have you got a real reason you can't?" Get the honest answer before anybody sets a ladder.

Take it with you

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Same fire

Two of your guys are at each other

All the fires →

Fixed this?

You can't settle their fight if your own head walks in hot.

The fire right behind it is usually Running scared or angry — the 2 a.m. dread, the blowups.

These plays are how we run a shop — they are not legal, tax, or accounting advice. Rules change by state and by contract, so before you act on the legal-sounding parts, run them past your own attorney or accountant. It's your business, and what you do with any of this is your call and your responsibility.

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