If your problem is…
Start where it hurts
110 plays across 14 modules, free to read. Type what’s wrong in your own words — or find your fire below and read the plays listed under it.
Money
Owed money you can't collect
- the money meetingM6-01
- one name on the moneyM6-02
- the call you're dodgingM6-03
- the lienM6-09
- what's on the page before they tear offM6-18
Usually travels with: Jobs sell but the profit isn't there
The adjuster's number came in way under the job
Usually travels with: Insurance money stuck — the carrier, the mortgage company, the second check
Insurance money stuck — the carrier, the mortgage company, the second check
- the carrier money pathM6-13
- the second checkM6-14
- the two-party checkM6-15
- what the policy actually paysM6-20
- the out-of-pocket talkM6-21
- when the carrier stops answeringM6-22
Usually travels with: Winter's coming and cash is thin
Winter's coming and cash is thin
Usually travels with: Jobs sell but the profit isn't there
Jobs sell but the profit isn't there
- price to a profitM6-06
- the pre-bid challengeM6-04
- the payment scheduleM6-07
- earned vs. billedM6-10
- the change order nobody signedM6-17
- grade the job after the last checkM6-19
Usually travels with: Owed money you can't collect
You're bidding off a gut number and a guess at the squares
- count the squaresM10-01
- the waste you already boughtM10-02
- what's under the shinglesM10-03
- hours, not daysM10-04
Usually travels with: The material bill came in over the bid and nobody can say why
Somebody wants you to eat the insurance deductible
Usually travels with: The adjuster's number came in way under the job
Your workers' comp bill keeps climbing
Usually travels with: Jobs sell but the profit isn't there
You can't tell if sub crews or your own payroll makes you more money
Usually travels with: Your workers' comp bill keeps climbing
Buying material
The material bill came in over the bid and nobody can say why
Usually travels with: Material prices moved between the bid and the build
Material prices moved between the bid and the build
Usually travels with: Your rep's pitching a program and you can't tell if it's worth it
Your rep's pitching a program and you can't tell if it's worth it
Usually travels with: Jobs sell but the profit isn't there
The load showed up short, wrong or damaged
Usually travels with: The material bill came in over the bid and nobody can say why
Your crew and the callbacks
Nobody follows through
Usually travels with: You've told him ten times and nothing changes
Callbacks and sloppy work
- the job debriefM3-01
- feedback that landsM3-02
- a standard, not a posterM3-07
- the one page for the one stepM3-08
- the photo habitM3-10
Usually travels with: A roof you finished is leaking and the phone's ringing
You've told him ten times and nothing changes
Usually travels with: Callbacks and sloppy work
You hear about problems from the homeowner, not your crew
Usually travels with: Callbacks and sloppy work
Somebody could get hurt bad on your roof
Usually travels with: Your workers' comp bill keeps climbing
OSHA's at the gate and nobody knows what to say
Usually travels with: Somebody could get hurt bad on your roof
A sub crew's work is coming back on you
Usually travels with: Callbacks and sloppy work
A roof you finished is leaking and the phone's ringing
Usually travels with: Nobody can say what your warranty actually covers
Nobody can say what your warranty actually covers
Usually travels with: Callbacks are eating your margin and you can't say what they cost
Callbacks are eating your margin and you can't say what they cost
Usually travels with: Callbacks and sloppy work
The schedule and the weather
Nobody knows which crew is on which roof tomorrow
Usually travels with: Crews standing around waiting on material, a dumpster or the homeowner
Crews standing around waiting on material, a dumpster or the homeowner
Usually travels with: Rain in the forecast and nobody knows if you're rolling
Rain in the forecast and nobody knows if you're rolling
Usually travels with: You're booked out and every homeowner wants a start date
You're booked out and every homeowner wants a start date
Usually travels with: You're turning work away but you can't tell if you can afford another crew
The phone's quiet and your crews have nothing to do
Usually travels with: Winter's coming and cash is thin
Hiring and keeping men
A crew lead quit on you
Usually travels with: You're hiring
You're turning work away but you can't tell if you can afford another crew
Usually travels with: You're hiring
You're hiring
- the bench you built in JanuaryM4-13
- the hard-truth interviewM4-01
- real reference callsM4-02
- settle it before you say the numberM4-03
Usually travels with: New guys don't stick — hired Friday, gone by week three
New guys don't stick — hired Friday, gone by week three
Usually travels with: Your best man is about to blow up or walk
Your best man is about to blow up or walk
Usually travels with: Mornings are chaos, meetings run long
You have to let a man go
Usually travels with: You're hiring
The sub crews you want keep working for somebody else
Usually travels with: Owed money you can't collect
Meetings and decisions
Mornings are chaos, meetings run long
Usually travels with: Nobody follows through
Two of your guys are at each other
Usually travels with: Running scared or angry — the 2 a.m. dread, the blowups
You can't say whether the season was a win
Usually travels with: Jobs sell but the profit isn't there
Your day and your own head
Every decision waits on you
- push calls up the ladderM1-01
- the authority sheetM1-05
- quit redoing the workM1-02
- bring the fix, not the problemM2-04
Usually travels with: Buried — forty texts, forgotten orders, late bids
You're working nights and can't say what ate the day
Usually travels with: Every decision waits on you
Running scared or angry — the 2 a.m. dread, the blowups
Usually travels with: Every decision waits on you
Buried — forty texts, forgotten orders, late bids
Usually travels with: You're working nights and can't say what ate the day
None of these — I just know I’m winging it
Four weeks, five plays, in the order we’d run them.
Your first 30 daysWhat’s not in here yet: selling and lead-getting. Everything in here is the business side of running the shop you already have.
Most of these plays come with a spreadsheet or a card. One email unlocks all of them → The toolbox