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Roofer MBA

Let the List Be the Bad Guy

Module 2 · Accountability · Play 2 of 5

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Prints the play clean on paper — no menus, no links.

The problem in one breath

You hate riding people. You gave a good foreman a job, and you don't want to be the guy checking up on him like he's a kid — so you don't. Then the job's a day late, the material's wrong, and you're eating it. You didn't want to seem like you don't trust him, so you trusted and hoped. Hope is not a plan.

Why it happens

Checking up feels like an insult. Somewhere you picked up that a good boss backs off and a bad boss hovers — so asking "did you get it done?" feels like calling a man a liar. So you swing the other way: turn the job loose and pray. But there's daylight between trusting a man and never looking. You can trust your best foreman and still check the work — the same way a finished roof still gets an inspection and nobody takes it personal.

The play

Four moves turn checking up from an insult into just how the shop runs.

  1. Say what "done" looks like — and why it matters. Not "handle the Miller job." Say: "Miller's tear-off and dry-in both done by Thursday, six photos of the valleys before you roll off — because if it rains Friday and that roof's open, we own the ceiling." What done looks like, and the reason behind it. Leave the how to him. He runs his crew; you set the finish line.
  2. Agree how often you'll check — up front, before the work starts. This is the whole trick. If you spring the check-in when you're already worried, it feels like you caught him. If you both agreed the day the job started that "we run every open promise Monday at 7," then Monday isn't you doubting him — it's the deal you shook on. Set the rhythm before there's anything to check.
  3. Put every promise on the promise list. His, yours, the office's — one list, not your memory. When it's written where everyone can see it, checking it isn't personal; it's just reading the list. (That's the anchor play — Module 2, Play 1.)
  4. Read the list out loud, first thing at the weekly sit-down. Same day every week: run the open promises. Done? Done? Still open? Stuck? Every week, no exceptions. The huddle keeps its thirty-second pass for what's new; the full run of open promises belongs to the weekly sit-down. When it opens the same meeting every week, nobody feels singled out — the list gets asked, not the man.

Here's the part that saves you: once that list gets read every single time, the list is the one doing the asking. You're not the nag — the system is. You just read what's on the board. The bad guy is a piece of paper, and a piece of paper can take it.

Do this this week

Pick the one meeting a week where you'll read the list — Monday morning is the default. Open it by reading every promise out loud, one by one: done or not done. Just that, one time. That's the habit the whole thing rides on.

The tool

No new tool — this play runs on the promise list from the anchor play (Module 2, Play 1). Reading that list out loud, first thing, is the whole move.

If your crew is 1099

You can hold a sub to what he agreed to — that's not micromanaging, that's the contract. But the four moves change shape. "What done looks like" is the scope written in the agreement, not a standard you invent as the job goes. "How often we check" is a delivery schedule you both signed, not a supervision routine. Keep the check-in on the deliverable — done or not, on time or not — and off his methods. The second you start policing how his crew nails or when they break for lunch, you've stopped holding one company to a contract and started running a sub like an employee — and that's how a 1099 turns into a payroll problem.

The one thing

Do this this week

Pick the one meeting a week where you'll read the list — Monday morning is the default. Open it by reading every promise out loud, one by one: done or not done. Just that, one time. That's the habit the whole thing rides on.

Before you go

No sheet for this one. The 29 spreadsheets live in the toolbox →

Same fire

Nobody follows through

All the fires →

Fixed this?

The promise list fixes the forgetting. The man who ignores the list is a different play.

The fire right behind it is usually You've told him ten times and nothing changes.

These plays are how we run a shop — they are not legal, tax, or accounting advice. Rules change by state and by contract, so before you act on the legal-sounding parts, run them past your own attorney or accountant. It's your business, and what you do with any of this is your call and your responsibility.

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