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Roofer MBA
Roofer MBA

Module 7 · 5 plays

Keeping Your Head

The owner's own head under pressure: the two-minute reset before you say something you can't take back, testing the story you're telling yourself, reading a man before he blows up or walks, dropping the blame act, and not running your own engine dry.

The plays

  1. M7-01Two Minutes Before You Say Something You Can't Take BackHow to answer an angry homeowner's text: two minutes before you send the thing you'll spend next week undoing. The reset, step by step.Printable card
  2. M7-02What Did You Actually See Him Do?You're dead sure the homeowner is sitting on the last check because he's looking for a reason not to pay. Or your best foreman has checked out and is halfway…Printable card
  3. M7-03Read the Man Before He Walks or SwingsRead the man before he walks or swings: the signs on the tailgate that a roofer is quitting or a crew fight is coming, and what to do first.Printable card
  4. M7-04Nobody Fixes It Till Everybody Drops the ActA leak comes back. Your foreman swears it's the shingles the yard sent, the homeowner's blowing up your phone about the ceiling you people wrecked, and it's…Printable card · En español
  5. M7-05You're the Engine the Whole Shop Runs On — Don't Run It DryContractor burnout is a business risk, not a mood: the signs you're running the engine dry, and what to put back before the season starts.Printable card

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These plays are how we run a shop — they are not legal, tax, or accounting advice. Rules change by state and by contract, so before you act on the legal-sounding parts, run them past your own attorney or accountant. It's your business, and what you do with any of this is your call and your responsibility.

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© 2026 Roofer MBA. The plays are ours; what you do with them is yours.