Hiring & Keeping Roofers

The whole life of a hire, starting before there's a job to fill: the bench you build in January so you hire off a list instead of a panic ad, the ugly truth first, references before the offer, the offer in writing, his first two weeks, praise that lands and wins marked out loud, the ride-along that shows you what a crew really does, the stay talk before he's poached, catching a quit a month early, firing without torching your name, and the exit interview that finally tells you the truth.