Module 14 · 6 plays
Running the Schedule
Which crew is on which roof tomorrow, and who can answer that without calling you: one board ten days out, the list that says a job is really ready before a crew rolls to it, who makes the rain call and by when, which crew belongs on the steep roof and which one belongs in front of a particular homeowner, the start date you can promise and actually hit, and the work you bank in the busy months so the crews have something to do when the phone goes quiet.
The plays
- M14-01One Board, and Nobody Has to Call YouIt's four in the afternoon and the phone has gone off eleven times: a foreman asking where he's at in the morning, the office asking if Thursday is still…Printable card
- M14-02Nothing Rolls Until the Job Is ReadySix men stand in a driveway at seven with nothing to put on the roof. No shingles on the ground, no dumpster, and both of the homeowner's cars still in the…Printable card · En español
- M14-03Make the Rain Call the Night BeforeIt's five-forty in the morning, half the radar is orange, and three foremen are calling you at once. Nobody decided anything last night. One crew sits in a…Printable card · En español
- M14-04Send the Crew That Can Do That Roof, Not the One That's FreeThe 12/12 with four valleys went to whichever crew was open Tuesday. Three days turned into six, the homeowner called the office twice, and you were up there…Printable card
- M14-05Sell a Start Date You Can Actually HitYou said "two weeks" in her driveway because two weeks is what you always say. Five weeks later her shingles are still at the supply house, she has left…Spreadsheet
- M14-06Have Work Waiting for the Weeks the Phone Goes QuietIt's February. Two crews are standing in the yard, the trucks got washed twice, and you're calling old customers to ask if anything is leaking. The money…Printable card